AV and IT for a Travel Platform's Tokyo Office

A global online travel platform opened a new Tokyo office to grow in the Japanese market. mtc delivered the full AV and IT integration, reusing existing hardware where possible, and handed over on schedule and within budget.

Client

Global online travel platform

Industry

Travel and hospitality technology

Location

Tokyo, Japan (new office fit-out)

Services

AV integration, IT infrastructure, Structured cabling, Project management, Support and managed services

Staff praised the new audio system for its ease of use, and existing hardware was reused to cut waste and cost.

The brief

The client was opening a new Tokyo office with an international team and needed a reliable local partner to deliver a full AV and IT integration project. Cost control, usability and quick delivery were the priorities, and there would be no local AV specialists on site once the office was running.

Challenges

Coordinating design and execution with a globally distributed IT team
Delivering reliable functionality while reusing existing AV hardware
Making systems easy for non-technical staff to operate without on-site AV specialists
Meeting the overseas IT team’s internal standards throughout the project

What we did

Equipment audit and reuse strategy

mtc carried out a detailed audit of the client’s legacy displays, cameras and infrastructure and set out a reuse strategy. New equipment was procured only where it was genuinely needed, with a focus on value and simplicity. The result was a hybrid AV system that integrates new and reused components, giving modern, reliable performance across meeting rooms and shared spaces at lower cost.

AV, IT and network delivery

mtc delivered the full AV and IT system, including structured cabling and the core network setup. High-definition video conferencing was integrated so staff can meet remote teams and international partners with clarity and reliability. Throughout design and installation, mtc worked with the client’s remote overseas IT stakeholders to keep every element in line with their internal standards.

All-hands and town hall audio

For internal events, town halls and hybrid meetings, mtc designed a simple-to-use audio system that adapts easily from formal meetings to casual brainstorming sessions. Shure Microflex Wireless neXt 2 microphones provide wireless coverage, a Powersoft Mezzo networked amplifier powers and controls the system, and a Powersoft WM Touch panel gives non-technical users control of the whole system without any programming.

Bilingual coordination and ongoing support

mtc’s bilingual project coordinators acted as the point of contact between international decision-makers and Japanese site vendors, making sure everyone understood requirements, timelines and expectations. Regular feedback loops kept the technology aligned with the client’s brand and identity. After installation, mtc set up a dedicated support line for technical issues and questions.

Delivered in-house

Design, procurement, installation and handover were delivered by mtc’s in-house bilingual team, with one point of contact throughout.

Scope delivered

Audit of existing AV equipment
Equipment reuse strategy and targeted procurement
Structured cabling and core network setup
Hybrid AV system design and installation
High-definition video conferencing
Town hall audio system with touchscreen control
Bilingual project coordination
Dedicated post-installation support line

Gear list

Shure Microflex Wireless neXt 2

Wireless microphones providing audio coverage for town halls, internal events and hybrid meetings
Powersoft Mezzo

Networked amplifier that powers and controls the audio system with flexibility and precision
Powersoft WM Touch

Touchscreen panel giving non-technical staff programming-free control of the entire audio system

Results

The new Tokyo office opened with dependable AV and IT systems that staff can run themselves, and the client kept costs down by getting more life out of hardware it already owned.

Office delivered on schedule and within budget
Staff praised the audio system for its ease of use and performance
Existing hardware reused successfully, reducing both waste and cost
Smooth execution combining international coordination with local delivery
mtc continues to support and advise on future improvements and scalability

Who does the work

Three things clients ask us about before anything else.

One bilingual team

Our in-house team works in English and Japanese, from design reviews with your global stakeholders to coordination with building management on site. One team carries your project from start to finish.

Licensed and compliant

mtc is a licensed telecommunications construction contractor (Kanagawa Governor Permit, General-6, No. 92487). We plan and deliver every project in line with Japanese regulatory requirements, building rules and landlord conditions.

Resident team, valid work status

Everyone working on your project, from project managers to engineers, is a resident of Japan with a valid work status. You always know exactly who is on site and that they are permitted to be there.