A globally recognised creative agency moved its Tokyo headquarters to a bespoke two-floor space in Harajuku. mtc led IT and AV design, delivery and bilingual coordination, and the project finished on time and on budget with every system ready on day one.
Client
Global creative agency
Industry
Advertising and brand strategy
Location
Harajuku, Tokyo, Japan
Services
IT infrastructure, Structured cabling, AV integration, Project management, Support and managed services
Technology that supports creative production without disrupting the visual language of the space.
2 floors
Custom-built headquarters space in Harajuku
3 regions
Global client teams across US, EU and Asia
The brief
Known for high-impact campaigns for some of the world’s biggest brands, the agency wanted a headquarters that reflected its creative identity, supported hybrid collaboration and kept technology out of sight. The move had to land on a fixed schedule, with international and local teams working in different languages and time zones.
Challenges
- A tight construction and relocation schedule with no room for delays
- An ambitious interior design where all infrastructure had to be concealed or integrated
- A global technical team with strict standards, spread across multiple time zones
- A local Japanese design and construction team with limited English proficiency
What we did
IT infrastructure built around the design
mtc was appointed lead partner for all IT and AV systems design, delivery and coordination. We designed and installed the full IT infrastructure, covering structured cabling, rack layout, network hardware and Wi-Fi, planned so that it supported the office without intruding on the interior concept.
Discreet AV for creative work
Across meeting rooms, creative workspaces and content review areas, mtc integrated AV using concealed displays, flush-mounted interfaces and low-profile control systems. We also deployed video conferencing and collaboration tools tailored to the agency’s creative workflows, so hybrid teams could work together without hardware dominating the space.
Bilingual coordination between global and local teams
Beyond installation, mtc was responsible for project-wide communication. We bridged the client’s global technical and workplace teams in the US, EU and Asia with local architects, builders and furniture suppliers in Japan, coordinating in real time so decisions were understood and carried out correctly on site.
Testing, handover and onboarding
mtc provided on-site support through testing, handover and staff onboarding, so the agency’s people could start using the new systems as soon as they moved in, with every IT and AV system fully operational from the first day.
Delivered in-house
Design, procurement, installation and handover were delivered by mtc’s in-house bilingual team, with one point of contact throughout.
Scope delivered
- IT infrastructure design and installation
- Structured cabling and rack layout
- Network hardware and Wi-Fi
- Concealed AV in meeting and review areas
- Video conferencing and collaboration tools
- Bilingual coordination with global and local teams
- On-site testing, handover and staff onboarding
Results
The agency moved into its new Harajuku headquarters on schedule, with technology that supports creative production while preserving the look and architectural integrity of the space.
- Delivered on time and on budget
- All systems fully operational and ready for use on day one
- Technology supports creative production without disrupting the visual language of the space
- Bilingual coordination avoided misunderstandings between international and local teams
- The client praised the space as one that “feels right” for creative work
Who does the work
Three things clients ask us about before anything else.
One bilingual team
Our in-house team works in English and Japanese, from design reviews with your global stakeholders to coordination with building management on site. One team carries your project from start to finish.
Licensed and compliant
mtc is a licensed telecommunications construction contractor (Kanagawa Governor Permit, General-6, No. 92487). We plan and deliver every project in line with Japanese regulatory requirements, building rules and landlord conditions.
Resident team, valid work status
Everyone working on your project, from project managers to engineers, is a resident of Japan with a valid work status. You always know exactly who is on site and that they are permitted to be there.
Services used on this project
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Tell us what you are planning
Talk to our bilingual engineers about scope, timing and budget. We will tell you what is realistic in your building.