A global professional services firm needed to expand its Tokyo headquarters and open a new office in Fukuoka. mtc delivered cabling, AV, physical security and IT infrastructure for both sites, with design, procurement and installation overlapping across the two projects.
Client
Global professional services provider
Industry
Business process outsourcing and technology services
Location
Tokyo and Fukuoka, Japan
Services
Structured cabling, AV integration, Physical security, IT infrastructure, Project management
Missing drawings and low ceilings in Fukuoka did not move the five-month date for both offices.
On this page
5 months
Design through to handover
2 offices
Delivered in parallel
400+
Seats in the Fukuoka office
0
Punch items at handover
The challenge
Two sites ran at once and Fukuoka had no reliable drawings
The client serves leading technology, financial and consumer brands with stringent IT, security and compliance requirements. To support growth in Japan, it needed an additional floor at its Tokyo headquarters and a new two-floor office in central Fukuoka, its first major regional location in Kyushu. Design, procurement and installation windows overlapped across the two projects.
Key challenges
- A compressed schedule covering two sites from design through to handover
- Global IT, AV and security teams spread across multiple time zones
- Older Tokyo AV systems that had not worked reliably for years
- No reliable CAD drawings or digital floor plans for the Fukuoka building
- Low dropped ceilings, shallow 50 mm raised flooring and limited existing MEP infrastructure
Our role
Two sites in five months by finishing design first
Tokyo gained a full floor of workstations and meeting rooms
mtc fitted out an additional floor with more than 200 new workstations, 15 video conferencing rooms built to the client global AV standard and a centralised office-wide paging system. Access control and CCTV followed global IT and security policy. Working with the appointed designer, mtc met branding and quality standards, matching existing infrastructure while upgrading it for reliability.
Fukuoka was built with no reliable drawings
For the 15 meeting rooms and the rest of the Fukuoka fit-out, mtc planned cable routes to avoid power conflicts and ceiling obstructions. mtc coordinated with the MEP teams to secure cooling and power for the server room and AV equipment, and used Ekahau site surveys to plan and validate access point placement.
Approvals and procurement were pulled forward
To hold the schedule, mtc accelerated design finalisation, secured global stakeholder approvals and prioritised procurement by lead time. As the Japan-based lead integrator, mtc provided clear documentation and bilingual communication, worked flexible hours across time zones and guided local vendors on international expectations.
The older Tokyo meeting rooms were brought back online
In Tokyo, mtc also assessed, troubleshot and updated the older meeting rooms, bringing them all back online while delivering the new floor to specification.
Scope
One bilingual team covered both sites
Design, procurement, staging, installation and programming came from the in-house bilingual team at mtc, with one point of contact across both sites.
Scope delivered
- CAT6 cabling with labelled documentation
- Logitech Rally video conferencing
- Biamp microphones and DSPs
- Survey-validated wireless access points
- Card access on the global platform
- IP CCTV for entrances, common and IT areas
- Paging for announcements and emergencies
- Staging, programming and acceptance testing
Results
Both offices opened on schedule
Both offices met the client relocation schedule. Because both were built to the same global AV standard, staff needed minimal support.
Within budget, with no unplanned scope additions
Fully operational on day one in both offices
Tokyo gained extra capacity, upgraded AV and supportable infrastructure
Intuitive interfaces and consistent system layouts across both sites
Who does the work
Three things clients ask us about before anything else.
One bilingual team
Our in-house team works in English and Japanese, from design reviews with your global stakeholders to coordination with building management on site. One team carries your project from start to finish.
Licensed and compliant
mtc is a licensed telecommunications construction contractor (Kanagawa Governor Permit, General-6, No. 92487). We plan and deliver every project in line with Japanese regulatory requirements, building rules and landlord conditions.
Resident team, valid work status
Everyone working on your project, from project managers to engineers, is a resident of Japan with a valid work status. You always know exactly who is on site and that they are permitted to be there.
Services used
How we can help you
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