The Tokyo representative office of an Australian state government moved to a modern space in central Tokyo. mtc provided AV and IT infrastructure consulting, installation and support, and resolved the Wi-Fi problems of the previous office.
Client
Representative office of an Australian state government
Industry
Government and trade promotion
Location
Tokyo, Japan
Services
AV integration, IT infrastructure, Project management, Support and managed services
Wi-Fi was designed, surveyed and tested in use, so the problems of the old office did not follow the team.
On this page
Around 20
Staff in the new office
2
Ekahau passes, before and after installation
The challenge
The new office had to work where the old Wi-Fi had failed
The office promotes trade, investment and business ties between Australia and Japan. Poor Wi-Fi performance had been a persistent issue at the previous site, and the move to central Tokyo was the chance to fix it. The client wanted a reliable, functional workplace with flexible meeting spaces, all within a tightly controlled budget.
Key challenges
- Deliver reliable Wi-Fi after long-standing coverage issues at the previous office
- Design a cost-effective AV system blending new hardware with reused equipment
- Coordinate with construction and IT vendors under a compressed relocation timeline
- Keep new systems easy to manage and valuable over the long term
Our role
Wi-Fi planned with Ekahau and verified after installation
Access points were placed from a site assessment
mtc carried out a site assessment and designed the access point layout in Ekahau, using predictive planning. After installation the team ran a second Ekahau survey to verify coverage, then confirmed the results with real-world testing. The target was full coverage and stable connectivity across the whole office, with no repeat of the old problems.
The network was built with the client IT network provider
Working closely with the client IT network provider, mtc helped design a resilient, high-performance network. The team assisted with configuration and troubleshooting to optimise performance and remove interference and coverage gaps, and kept coordination smooth between all parties throughout the project.
Legacy displays were reused where they were fit for purpose
mtc designed AV for several meeting spaces using a hybrid approach. Displays and AV hardware from the previous office were reused where suitable, and new equipment was supplied to meet current needs.
Installation and user training were done on site
mtc handled on-site installation and configuration of the AV systems, then trained users so that staff could move into the new environment with confidence.
Scope
One bilingual team from site assessment to training
The same in-house team carried the Wi-Fi, network and AV work, with one point of contact at mtc from assessment to training.
Scope delivered
- Site assessment and wireless design
- Predictive and post-installation Ekahau surveys
- Wireless access point deployment
- Network configuration and troubleshooting support
- AV design for several meeting spaces
- Reuse of suitable legacy AV
- On-site installation and configuration
- User training
Results
A relocation that kept to its schedule
The client moved into a workplace ready for hybrid meetings and digital collaboration, with the Wi-Fi problems of the old office resolved.
Full Wi-Fi coverage and stable connectivity, verified by Ekahau surveys and real-world testing
AV delivered on time and within budget, with no disruption to the relocation schedule
Reused and new equipment blended to optimise spend without compromising functionality
Zero critical issues at handover, and the office fully operational on day one
Who does the work
Three things clients ask us about before anything else.
One bilingual team
Our in-house team works in English and Japanese, from design reviews with your global stakeholders to coordination with building management on site. One team carries your project from start to finish.
Licensed and compliant
mtc is a licensed telecommunications construction contractor (Kanagawa Governor Permit, General-6, No. 92487). We plan and deliver every project in line with Japanese regulatory requirements, building rules and landlord conditions.
Resident team, valid work status
Everyone working on your project, from project managers to engineers, is a resident of Japan with a valid work status. You always know exactly who is on site and that they are permitted to be there.
Services used
How we can help you
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Tell us what you are planning
Talk to our bilingual engineers about scope, timing and budget. We will tell you what is realistic in your building.